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How to order
How to Order
ORDER STEPS :
1. Send inquiries via
Instagram Direct messenger
Email : tooggco@gmail.com
2. An 30% advanced deposit is required while placing an order.
3. We will inform you to pay the balance when the product is ready to ship, and the product will be shipped after the balance is paid.
Please pay within 7 days after receiving the notification. If overdue the transaction will be canceled and the deposit will not be refunded.
After the deposit is made, changes or cancellations will not be accepted.
terms of service
Terms of Service
Please read before placing an order
When placing an order, it is considered that the customer has read, understood, and agreed to comply with our terms and conditions :
1. Our products are customized or pre-ordered products.
●Production and delivery time: Marked in the description of each product.
It may be subject to change due to actual production and transportation conditions, holidays, and other force majeure situations.
Our company is exempted from liability.
●Exchanges, cancellations, or refunds due to the above reasons will not be accepted.
2. Order
●When placing an order, please pay a deposit of 30% of the product price.
Product exchanges or cancellations will not be accepted after the deposit is paid.
●We will notify you when the goods arrive, and the goods will be shipped after the full payment is made.
1) Please complete the payment within 7 days.
If it is overdue, the order will be canceled and the deposit will not be refunded.
2) Warehouse service
The fee will be charged from the 8th day from the date of “Notification of Balance Payment”.
> Calculation method:
Based on the "Outer packaging size", 100 ฿ per cubic meter (m³) per day.
> For example:
Outer packaging size W100 * D100 * H100 cm
Warehouse fee = 1 * 1 * 1 * 100 = 100 ฿ / day
3. Delivery
●Free shipping within Bangkok
●For other locations:
1) Use your own cooperating freight company :
We deliver to the company's collection location in Bangkok.
2) We find your local freight company and ask them to quote you.
Pricing is usually based on the volume/weight of the goods. And report it to you.
●Assembly service fee: 7% of the product price.
4. After-sales service
「 Welcome to consult the customer service staff before placing an order. 」
●Ogg values quality.
Products are made from natural and carefully selected materials.
The materials and details of the product will be described in the product description as much as possible.
Once the customer has placed an order, there will be no changes, returns or refunds. Except if the product is damaged when customer receives it.
● The color of the product may deviate due to the influence of light when taking pictures.
Some pictures are quoted from the Internet and will be marked as "the scene is for reference only".
Product color and product style are subject to the actual product.
Thank you for your understanding and support
Payment
We accept :
Thailand bank transfer
International remittance
Western Union
SWIFT REMITTANCE INFO
Please confirm with customer service staff
WESTERN UNION
A fast way if you are inconvenient to use the above 2 ways ( And the handling cost is lower than Paypal )
This handling fee will be borne by you. Please kindly send us the receipt when finish the payment.
Delivery
Free of charge on delivery within Bangkok.
For other destinations in Thailand, please confirm with customer service staff.
International shipping, we will need you to contact your local international shipping company, then send us their info.
Return & Refund
After the deposit is made, changes or cancellations will not be accepted.
As all of our products are custom made, once the customer has placed an order, there will be no change, return nor refund.
Except for the case that the product is damaged when you receive it.
Please feel free to ask our staff to confirm any detail before placing your order.
contact
Contact
Ogg Co. is a registered company based in Bangkok.
We sell primarily online and also work with designers and construction projects.
Ogg has a physical studio and displays some of the products we are selling. Customers are welcome to make an appointment in advance to visit
Tel / 0867944746
LINE ID / 0867944746
Instagram ID / oggco.online
Email / tooggco@gmail.com
Warehouse Address / 8/1 Chokchai 4 Soi 84, Intersection 2-1, Lat Phrao, Bangkok 10230
Tax No. / 0135564020773
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